Privacy Policy, Terms & Conditions

Privacy Policy

This website privacy policy was last updated on March 27, 2015.

We reserve the right to modify this privacy policy and related terms of service at any time and without prior notice by posting updated text on this site. By visiting our site you agree to the collection and use of information as described in this policy as well as our Terms and Conditions listed at the bottom of this page.

How We Protect Your Privacy

First of all we collect very little personal information. Most of the time it’s nothing more than your First Name and email address.

We may be required to share information with government agencies or various departments of law enforcement.

We will not sell any of your personal information including but not limited to Email Addresses unless it is part of a package sale of one of our websites or business properties. In such a case the new owner would be entitled to this information as part of the company financial records.

Email Opt-in / Opt-out

We use the Single Opt-In method with our email auto responder. If you provide us with your email address because you want to receive information from us, our newsletters or a free or paid product or report you will be added to our mailing list and receive periodic emails from us to just stay in touch or provide you with information about products that we market for ourselves or others and we feel you may be interested in.

We will provide an unsubscribe / opt-out link at the bottom of each email to automatically remove you from our mailing list should you decide that you no longer want to receive emails from us. If you have signed up for more than one offer you may need to unsubscribe from more than one list. Also if you provided us with more than one email address you will need to opt-out from each one separately.

Email Tracking

We use GetResponse as our primary emailing and autoresponder service. We use this service to deliver our emails at specific times and on specified days. They also track which emails are opened and who clicks on any links that may be part of an email. In addition they collect your email address when you supply it to us and add it to our mailing list. They also remove it should you choose to unsubscribe.

Specific Information We May Collect

We may collect and save in our own database or a trusted third party vendors database any information that you provide to us in any web form, email or survey on any of our web sites or through any of our other business properties. This may include any information we receive from you in any and all other methods of communication including but not limited to: telephone, written letter, paper survey, video communication, text message, person to person or any form of communication analog or digital including any method not as yet invented or currently in use.

This information may consist of public or private information about you and/or anyone you associate with. Your are free to not answer any question we may ask. In fact we encourage you not to answer any question or provide any information you feel uncomfortable sharing.

We collect much of this information for the purpose of serving you better. If we know what you’re interested in and not interested in then we can provide you with information and products that may be helpful to you and not waste your time with irrelevant information.

Aggregate Information We May Collect

We may collect various aggregate information primarily from our third party vendors. This information used to track the overall behavior of our audience. For instance we can see how many people visit different pages on our sites, what links they click on, how they got to our site, if they were referred to us by another site. Our servers like everyone else's also collect the IP Address you logged on from, the type of device you are using, the operating system you are using and screen size, the length of time you spend on each page and how long you stay before you bounce to another site.

Here's a short video by Google that explains Cookies.

How We Use Cookies

When you visit one of our sites one or more cookies may be placed on your hard drive by your browser. They may be placed there by us to track your behavior on our site or by our third party vendors such as Google, Double Click, Facebook, Amazon, Bing, Yahoo, AdRoll or any number of other web services for the purpose of analytics or ad tracking and ad retargeting. Cookies can be disabled in your web browser but doing so may affect the operation of some sites.

If you want to disable cookies we provide more information in the “Tracking Opt Out” section below.

Children Under 13

We will in no way make any attempt to market to anyone under the age of 13 nor will we use any techniques to try to have them persuade their parents or guardians to purchase anything or take any specific action.

Links to Third Party Sites

Since each of our third party vendors and associates each have their own Privacy Policies and Terms of Service we’re providing you with list of our primary third party vendors so you can read their Legal Policies if you so desire. This list is “NOT” all inclusive. It contains third party sites that we deal with on a regular basis. It doesn’t contain our advertisers, affiliates or misc. sites that may be linked to us. As a consumer it is your responsibility to check the policies of any sites you visit. We are providing this list to you as a convenience only.

Google , Facebook, Yahoo, Bing, DoubleClick, AdRoll, GetResponse and GoDaddy


Have you ever noticed that after you’ve been to an online store and looked at a particular product that ads for that product or store start showing up on other sites that you visit? That’s called Retargeting or in the case of Facebook it’s called Remarketing. This happens because the original site placed a “persistent cookie” on your hard drive that remembers what products you’ve looked at and any other site that is part of the same marketing network can read the cookie and serve up ads for products that you may be interested in. It may be kind of spooky but it’s actually harmless. In fact it can be helpful by reminding you that you were going to buy a particular product before you got interrupted by a phone call, etc.

We may use this tool through Google, Facebook, AdRoll and other third party advertising networks so don’t be surprised if one of our ads shows up in Facebook or other sites you may visit after you’ve been to our Facebook page, website site or provided us with your email address.

If you want to opt out of this we provide more information in the “Tracking Opt Out” section below.


At times we buy various forms of advertising on Facebook. In order to do so efficiently and keep our ad costs as low as possible we use the various tools that Facebook provides to target a specific audience. Facebook gathers a great deal of information about the likes and preferences of all its members. While they don’t share this information with anyone about any specific individual their system uses an aggregate of this information to allow advertisers to pick a very specific demographic to show advertising to. Some of the variables advertisers can use may be but are not limited to: age, sex, marital status, home ownership or renter, anything you have “Liked” on Facebook such as a particular Personality or magazine, TV show, where you live, your occupation and on and on. Some estimate that Facebook collects as many as 1,500 different “data points” or types of information about its members.

If you want to opt out of this we provide more information in the “Tracking Opt Out” section below.

Google Analytics

Google in conjunction with Double Click collects and saves individual search and behavioral information which it then aggregates and provides to web sites. We have tracking code on our sites to provide Google with this information. We then use this aggregated information to analyze and use in targeting specific segments of the population for content and advertising purposes. Some of this information may pertain to but is not limited to the following: Location, gender, age, political views and affiliations, income levels, interests, keyword searches, sites visited, etc.

If you want to opt out of this we provide more information in the “Tracking Opt Out” section below.

Google Adwords

At times we may use Google Adwords to advertise our site or products. If we do we will be using the above information to help us reach our target markets.

If you want to opt out of this we provide more information in the “Tracking Opt Out” section below.

Tracking Pixels

We make use of Tracking Pixel Code on many of our pages to track which pages you have visited and to provide our email auto responder services and advertising suppliers with the information in order to track and target advertising and aid us in our email marketing programs.

If you want to opt out of this we provide more information in the “Tracking Opt Out” section below.

California Privacy Rights

California residents have the right to receive information identifying all third party companies that we may have disclosed personal information pertaining to you and your family within the last year for their direct marketing use and a description of the personal information disclosed. Please e-mail your request to: support@ Please allow 30 days for a response.

Tracking Opt-Out

Below is some information on how to opt out of various tracking methods as well as a list of links to various sites and pages to aid you in the process.

You can go here to learn how to disable cookies on most web browsers:

You can install “Protect My Choices” browser extensions for Internet Explorer, Mozilla Firefox, or Google Chrome browsers to help you maintain your opt-out preferences. Learn more at:

DoubleClick opt-out page:

To opt out of Google’s use of cookies visit their Ad Preferences Manager at:

You can opt-out of many third party sites cookies through Network Advertising Initiative’s opt-out page at:

Find out more about Google privacy policies, its DoubleClick DART cookie and interest-based advertising, go to

To opt out of interest-based ads by Google, follow Google’s opt-out instructions at:

Changes Our Privacy Policy:

This website privacy policy was last updated on March 27, 2015.

We reserve the right to modify this privacy policy and related terms of service at any time and without notice by posting updated text on this site.

360 Fitness Superstore
727 Francisco Blvd. East
San Rafael, CA 94901

Terms & Conditions

Latest revision to these terms and conditions 03-27-2015.

The use of this site is governed by these Terms and Conditions along with our Privacy Policy. By using this site you agree to follow the Terms and Conditions and Privacy Policy. We may revise and update our Terms and Conditions without notice by changing the information on this page. We will post the latest revision date at the top of this document.

Errors & Omissions

The information and materials provided by this site should be used for informational and entertainment purposes only. All information on this site is provided on an as is basis. Owners of this site may not be held liable for any incomplete or unsupported information, errors or omissions contained on this site.

Online Sales Policy

For any free weights (Dumbbells, Kettlebells, Bumper Plates, etc) purchases made online, they must be picked up in store. All other cardio equipment and home gym purchases qualify for free shipping.  


All materials on this site are protected by U.S. and worldwide copyright laws and may not be reproduced, copied, edited, published, transmitted or uploaded in any way without written permission. You may however view, download and copy information and materials available on this web site solely for your personal, non-commercial use.

Links to Third Party Sites

As a consumer it is your responsibility to check the policies of any sites you visit. We have no control over the policies of any sites other than our own and assume no responsibility or liability for any information or claims made by any sites that may be linked to ours or third party sites that we may provide links to.

Termination Of Use

We may terminate this site or your use of this site at any time without cause or justification.

Return Policy:

We want our customers to be fully satisfied with every item purchased from Our goal is to make an exchange or refund as fair and easy as possible.

With the original sales receipt, returns will be accepted for refund in like-new condition within 30 days of purchase less a 15% re-stocking fee and labor costs incurred on residential products only (products used in the home). Products used in a commercial setting are not refundable. The item must be returned in its original packaging and with all accompanying manuals, parts and accessories. For items shipped, the customer will be responsible for the shipping charges for the return of the product.

Returned items are refunded at the original purchase price, plus applicable sales tax, in the original method of payment. Customer who paid by cash will be refunded by a company check from Corporate Headquarters within 30 days. Unfortunately, we cannot refund original delivery & return pick-up handling charges.

All sales of products which are special ordered at the client’s request are final and are non-refundable.

All sales are considered final on the following items which are not returnable/refundable: special-ordered products, clearance items, floor models, discontinued products, and commercial cardio and strength products.


Changes To Our Terms & Conditions

This website's Terms & Conditions was last updated on 03-27-2015. We reserve the right to modify these terms of service and related privacy policy at any time and without notice by posting updated text on this site. If you disagree with any of these terms we ask that you not use this web site.

360 Fitness Superstore
727 Francisco Blvd. East
San Rafael, CA 94901 USA